Question 1

How do I book an appointment?

Accepted Answer

You can book an appointment by clicking the 'Book Now' button on our website, calling us directly on +61 407 646 434, or sending us a message via our contact form. We'll get back to you within 24 hours to confirm your booking.

Question 2

What should I expect at my first consultation?

Accepted Answer

Your first consultation is a relaxed conversation where we discuss your hair history, lifestyle, and goals. We'll assess your hair condition, face shape, and colouring to create a personalised plan that works for you. Consultations typically take 15-30 minutes.

Question 3

Do you offer head spa treatments?

Accepted Answer

Absolutely! Our signature head spa treatments are one of our most popular services at our South Hedland salon. We offer various packages ranging from express treatments to full luxury experiences, all designed to nourish your scalp and promote healthy hair growth while providing deep relaxation.

Question 4

What products do you use and recommend?

Accepted Answer

We exclusively use salon-quality, ethically-sourced products that are gentle yet effective. Our range includes professional colour lines, nourishing treatments, and styling products. We're happy to recommend the best products for your specific hair type and concerns.

Question 5

Do you offer education for other stylists?

Accepted Answer

Yes! Kate offers exclusive education workshops for stylists looking to elevate their skills. From lived-in colour techniques to business mentorship, our courses provide hands-on learning in a supportive environment. Check our Education section for upcoming workshops.

Question 6

Where is Kate Bonnie Hair located?

Accepted Answer

We're located at 11 Gascoyne Court, South Hedland, WA 6722. We serve clients from across the Pilbara region including South Hedland, Port Hedland, Newman, and surrounding areas.

Question 7

What are your opening hours?

Accepted Answer

We're open Tuesday to Friday, 9am to 5pm. We're closed on Saturdays, Sundays, and Mondays. We recommend booking in advance as appointments fill up quickly.

Question 8

Can I get a balayage or colour correction?

Accepted Answer

Yes! Colour services are one of our specialties. We offer everything from full colour and balayage to colour corrections. Kate will assess your hair during a consultation to create the perfect colour plan for you, always prioritising hair health.

Question 9

Is parking available at the salon?

Accepted Answer

Yes, there is free parking available directly outside our salon at 11 Gascoyne Court, South Hedland. The location is easy to find and accessible.

Question 10

Do you offer gift vouchers?

Accepted Answer

Yes! We offer gift vouchers that make the perfect present for any occasion. You can purchase them through our online booking system or by contacting us directly. They can be used for any of our services.

Question 11

How do I care for my hair after a colour service?

Accepted Answer

After your colour service, Kate will provide personalised aftercare advice. Generally, we recommend waiting 48 hours before washing, using sulphate-free shampoo, and protecting your hair from the Pilbara sun with UV-protection products. Regular treatments help maintain colour vibrancy.

Question 12

Do you cater to all hair types?

Accepted Answer

Absolutely! Kate has experience working with all hair types and textures. During your consultation, we'll discuss your hair's unique characteristics and tailor our approach to achieve the best results for you.

Question 13

What makes Kate Bonnie Hair different from other salons in South Hedland?

Accepted Answer

We focus on hair health first and natural beauty. Kate uses premium, ethically-sourced products and takes a holistic approach to hair care. Our signature head spa treatments, personalised consultations, and commitment to ongoing education set us apart as a premium hair experience in the Pilbara.

Hair Salon FAQ South Hedland

Everything You Need to Know

Ready to Transform Your Hair?